Thursday, June 4, 2009

Tim Hortons Rules of Ordering (Drinks)

COFFEE/TEA CHART

1 cream/milk 1 sugar/splenda................REGULAR**
2 cream/milk 2 sugar/splenda................DOUBLE DOUBLE
3 cream/milk 3 sugar/splenda................TRIPLE TRIPLE
4 cream/milk 4 sugar/spenda.................FOUR BY FOUR

**Not called a single single

BEVERAGE RULES

- When you want a coffee with NO sugar, DO NOT say no sugar it sounds like your saying “one sugar”

- Don’t say you want a triple triple with 2 sugars that’s what you call a 3 cream 2 sugar

- If you want milk say you want milk or it will be made with cream

- If you don’t say you want anything in your coffee don’t expected to get anything in it, we can’t read you mind and just know what you want.

- You have to say what size you want

- We only carry one kind of milk so don’t ask for something dumb like homogenised milk we don’t have any

- If you want a decaf coffee don’t say “I would like a large coffee 2 milk 1 sugar DECAF” say “Large DECAF coffee 2 milk 1 sugar” Same thing applies with Steep tea or bag tea.

-Regular is not a size it’s Medium

- Smoothees are not cold. They are hot.

- Not everyone can have coffee from the top of a pot

- If you don’t say bag tea, your getting steeped tea. Simple as that. And it’s actually a rule....

- When ordering a coffee Half coffee half French Vanilla/Hot Chocolate don’t say half and half, we will assume you want half cream half sugar.

- Half hot chocolate half coffee with chocolate shavings is called a MOCHA

- Some stores haven’t carried English Toffee for a while.. Don’t say we had it yesterday when we really haven’t had it for over a year.

- When buying a french vanilla or an ice cappuccino don’t just say you want and cappuccino. You have to state if you want and ice cappuccino or french vanilla

- Stop telling us to “stir it well” there is no button on the cash register for that.

- Ice water doesn’t exist you can have a cup of water

- The new Ice Capp Supremes are either Butter Caramel or Chocolate Mint when ordering one this is how it’s done “Can I have a [say size] Butter Caramel OR Chocolate Mint Ice Capp Supreme” it’s not butterscotch

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