Sunday, August 15, 2010

New Drink Prep Method @ Sbux!

The new Beverage Repeatable routine isn't just about speed, it's about consistency, it's about customer interaction.

With the new method of building drinks, the bar partner has more still time at the bar in which they are supposed to be interacting with customers at the handoff plane.

The new method builds upon ever successful baristas main mantra, "always have your milk ready!".

You start steaming milk before you even touch your cup, after you aireate the milk and set it to auto steam the rest of the way, you start the shots to be pulled, as the epsresso is grinding you reach for the cup pump syrups and set cup under the now about to pour shots. As the shots finish pouring you pull the now completely steamed milk off of the want and wipe the wand. The shots are done pulling an you are now perfectly time to pour the freshly steamed milk in to the freshly poured shots. While all of this was happening you are also talking to customers.

The espresso bar stations may be moving around depending on the store. I will be separating my two bars and putting all syups and lids inbetween the two bars

There is still "double barring" you just don't have to do it as often. The bar partner is getting more support, some one else is rinsing pitchers (during rushes) and some one else is marking all cups.

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