Thursday, August 26, 2010

Starbucks Store Review (Seymour and Dunsmuir St.) - Beside Granville Skytrain

Location: Seymour and Dunsmuir St. - Beside Granville Skytrain Stn.
Type of Location: Corperate Store

General Evaluation:

Time of day: Mid Afternoon
# of partners on the floor: 2-3 Active Partners
Service time: 4mins
Business level: Calm
Cleanliness: Was Okay
Was the bathroom cleaner than a gas station bathroom?: A bit Smelly and a few tissues around but okay i guess!
Legendary service: The Partners didnt seem at all interested in providing legendary service... They were there for the paycheck and free drinks on there breaks! The Register Partner didnt say thanks or anything but the Bar Partner smile when she called out my drink to be picked up!

Food/Drinks Ordered: Grande Raspberry Passion Tea Lemonade and Grande Dark Cherry Mocha Frappucino!
Display Case/Beverage Sinage: Was good! Signage well noticable!
Drink Preperation/Presentation: Beverages were okay! No real big issues!
Quality of Drink/Food Ordered: 8.5/10

Grade: C+

General Comments:
I didnt feel like i was really welcomed into the store! The Partners werent really active in the customer transactions but my drink was standard! Its a very close location to Granville Skytrain station so when we leave the stn if were very thirsty for a bux we can go here! I have had better service and drinks at this location i guess it was just the people on shift~!

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